Understanding your roof warranty is an important part of getting the best value and peace of mind for your roof investment. Take the time before the project begins to understand your warranty so you will be able to relax and enjoy your new roof knowing you made a good decision with your purchase.
What is a Roof Warranty?
A roof warranty covers the materials and work done on your roofing project. It isn’t insurance, so it won’t cover, for example, storm damage, but it should make sure that your investment in your new roof means a roof that looks and functions like the sales material promised, and that your roof installation was done correctly.
Different Warranties Depending on Type of Roofing Project
When you have roof work done, the roof warranty on your project will vary depending on the type, size and scope of the project and on which manufacturer provides your roofing materials. In general, a full new roof or a reroof will have a longer warranty for materials and workmanship than a limited repair job that does not replace your entire roof.
Whatever the project, before you settle on a final plan, your roofing contractor should explain your warranty to you so that you understand your protection and have a chance to ask questions.
Here are things you should know about roof warranties:
Roofing Materials: Roofing materials carry a warranty from the manufacturer. These warranties will vary by manufacturer, and generally by type of roofing material. Roofing materials warranties, in general, last from 10-30 years, depending on the type of materials. You will get a copy of this warranty with your roofing contract. The roofing manufacturer may also have more information on their website, such as contact information, forms for a claim and so on. You may also be able to purchase full system warranty coverage that includes most or all of your roof components, or buy “lifetime” coverage for extended protection.
Roof Installation: The contractor should follow the manufacturer’s installation specifications exactly so the product will perform as it was designed. The contractor warranty for a new roof or a replacement roof warranties that the work was carried out properly and without defects.
Because our work is top quality, Prestige is able to offer an exceptional warranty on our work to our residential roof installation clients. Generally, on a full new residential roof, our workmanship will usually be warrantied for a period of 5-10 years, depending on the project. (This warranty period may not apply to partial replacements or roof repairs)
Roof Repairs: Roof repairs can involve everything from replacing a few tiles to repairing a major section of your existing roof. Since the scope of work can vary widely, there’s no one warranty that will apply. It will depend on the individual project. Small projects may have no or a 1 year warranty. Most major repair work, however, would probably be warrantied for a longer period, perhaps 2-5 years. Very small projects, like replacing a few missing or broken tiles, may not carry a warranty.
Commercial Roofs: Commercial roofing projects can span many types, from flat roofing, using materials like PVC, TPO or KEE single ply roofing membranes, to tile, metal or other materials. The manufacturer’s warranty will apply to cover the roof materials. Commercial roof installation warranties generally start around 1-2 years, but as with all roofing installations, the warranty will vary depending on the type of roof.
Common Questions People Have about their Roof Warranty
Warranties can differ widely. You will likely have two warranties, one with your manufacturer and one with your roof installer. It’s good to know the major points of each and ask questions for any special situation you may be facing.
Below are answers to some typical questions we get from our customers.
Will the warranty cover every problem?
Warranties generally cover defects in the materials that cause them to malfunction or to age prematurely. The manufacturer may not cover roofing materials that are damaged, for example, by a tree falling on them. Be sure to understand what the warranty covers and doesn’t cover. Always carry the appropriate level of homeowner’s insurance to protect against the costs of accidental damage.
Are there any reasons my warranty would not be valid?
Roofing materials that were installed incorrectly may not be covered. Protect yourself by choosing a qualified, licensed roofer. A professional roofer always follows the installation requirements of the manufacturer to assure that your roof will perform as designed and your warranty will not be voided by shoddy workmanship. If you live in an area subject to extreme weather events, such as hurricanes, be sure you understand any carve-outs or exceptions the manufacturer may have in their warranty coverage.
Is the contractor warranty the same as the manufacturer warranty?
No, the manufacturer’s warranty will be responsible for defective roofing materials that fail during the warranty period, usually due to design or manufacturing flaws. Your contractor warranties that his work is sound and that the roof was installed correctly. During the warranty period, if your roof does not perform as it should (for example, it develops a leak without any apparent external cause of damage), your contractor should repair your roof under the warranty. If he finds the roof materials at fault, the manufacturer would provide replacement materials at no cost. Call your contractor first for any problems so he can help determine the best resolution for any problems.
What if I sell my home?
Most warranties are transferable to a new owner. Be sure to check with your warranty company for any paperwork requirements. There may be a limit on the number of times a warranty can be transferred.